1. Processing Time
Orders are typically processed within 1-3 business days. Custom or bulk orders may take additional time.
2. Shipping Methods
We offer standard and expedited shipping options. The estimated delivery time will be displayed at checkout.
3. Shipping Rates
Shipping costs are calculated based on the destination, package weight, and selected shipping method.
4. International Shipping
We currently ship to select international locations. Customers are responsible for any customs duties or import taxes.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery date, please contact our support team. Lost packages will be investigated with the carrier.
7. Address Accuracy
Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.
8. Shipping Damage
If your order arrives damaged, please contact us within 48 hours with photos of the damage for assistance.
9. Returns Due to Non-Delivery
Orders returned due to incorrect address, refusal, or failure to claim may incur additional fees for reshipment.
10. Contact Us
For shipping inquiries, please reach out to:
📍 Address: 7 Buffington Ct, Little Rock, AR 72209-1945
📞 Phone: +1 361 285 7185
📧 Email: support@colemanmarketing.website
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